The Uber Pro Card app is powered by Branch Support. There are several ways you can contact us! The best option for you will depend on the type of question that you have and the time of day that you are reaching out.
Before you reach out to support, have you tried searching for your question? We may have an article that can answer your question right away!
Reach out directly through the Uber Pro Card app
Visit the Support section from your Account tab to submit a ticket directly to Branch's Support team. Reaching out through the app ensures that your ticket gets to the correct team so that we can help you in the most timely manner.
1. Tap the Account icon at the bottom of the app (icon is the silhouette of a person).
2. Tap Support in the upper right-hand corner.
3. Select how you would like to be helped.
Email Branch Support
We always recommend reaching out through the Branch app first, but if you are having trouble creating or accessing your account, then you may need to email us instead.
All Inquiries: Ubersupport@branchapp.com
Call Branch Support
General inquiries: +1 (833) 548-0319
Need to contact Uber directly?
Uber Contact Number: +1 (800) 593-7069